COVID-19 | YOUR QUESTIONS ANSWERED

Yes, our website is open for all orders with home delivery. We have suspended deliveries to stores and access/collection points until further notice. You can place your order as usual and we will deliver to your home!

To protect our employees, they working from home but our experts are available to answer all your questions! Staffed hours are different due to the circumstances but we are available Monday to Friday 9am to 12.30pm at this number: +44 (0)20 36 081 983 or you can send us an email at [email protected]

All our access points are currently closed. However, you can keep placing your orders on Tennispro.eu and have them delivered to your home. This will allow you to stay home and take care of you and your family’s health. Further information for shipping and fees HERE

All access/collection points are currently closed. If your parcel arrived before the collection point business closed, it will be kept at that location and you can retrieve it as soon as they open again (depending on government measures in your country).

If you had placed your order before all collection points closed and your order has not been shipped yet, our customer service will have changed the delivery option to Home delivery. If you have not been contacted to confirm/update the address yet, please email us at [email protected] with your order number.

In these special circumstances, our return period has been extended to 2 months. You will find all the steps to follow HERE

To protect everyone’s health, we have temporarily stopped receiving any stock from our supplies to limit contacts between delivery staff and our own. However, rest assured we will be replenishing stock as soon as the situation returns to normal.

You can find the all our shipping fees per country HERE

Unfortunately, all our stores are closed to protect our staff’s health and your own. You will need to wait until they re-open to pick up your parcel. If you wish to contact your store, please find their details HERE

Unfortunately, all our stores are closed to protect our staff’s health and your own. You will be able to pick up your racquet once they re-open (which will depend on governmental decisions). If you wish to contact your store, please find their detail HERE